Our Guarantee
We stand behind every product we make. If you're not completely satisfied, we'll refund 100% of your purchase price. No questions asked.
Why We Offer This Guarantee
This guarantee isn't just a policy – it's a reflection of our commitment to your satisfaction and our confidence in the effectiveness of our products.
For over 25 years, we've been providing relief to people with dry, cracked skin.
Our guarantee is rooted in:
- Proven Effectiveness: We've seen our products work for millions of customers.
- Quality Ingredients: We use only high-quality, carefully selected ingredients.
- Rigorous Testing: Every product undergoes thorough testing before reaching your hands.
- Customer Feedback: We continuously improve based on what our users tell us.
- Our Heritage: Started as a solution for one person, we maintain that personal commitment to each loyal user.
Request a refund
Have questions about our products or our Money Back Guarantee? Our customer service team is ready to assist you.
Mon - Thurs | 8am EST - 5pm EST
Fri | 8am EST - 12pm EST
Your satisfaction is our top priority. We look forward to hearing from you and ensuring you have the best possible experience with O'Keeffe's products.
FAQS
Your Guarantee Questions, Answered
While our formula is designed to be gentle, if you have particularly sensitive skin, we recommend doing a patch test first.
In most cases, no. We trust our customers and value your feedback more than the return of a partially used product.
While our formula is designed to be gentle, if you have particularly sensitive skin, we recommend doing a patch test first.
While our formula is designed to be gentle, if you have particularly sensitive skin, we recommend doing a patch test first.
A 25+ Year Heritage of Guaranteed Relief
So You Can Keep Going
O'Keeffe's began with a daughter's love for her hardworking father. What started in a kitchen to help one rancher's dry, cracked hands has grown into a trusted brand, helping millions find relief from extreme dryness.
